I was very satisfied with the service.
Horrible. If I could give it zero stars, I would. I rented a Sonata while my car was in the body shop. Tire pressure was at 12, put air in and the next morning it was down again, at 25 so I am not driving anywhere! Roadside service said there are only three options, drive it to CLOSEST AIRPORT as all Hertz are closed on Sundays to switch vehicles, pay them $79.30 to put the spare on or go to AAA for free. ABSOLUTELY NO CUSTOMER SERVICE. Pay to replace a defective tire or drive to LOGAN with a potential flat????? Brockton Hertz is open tomorrow, let's see what their "solution" is! Meanwhile, all today's plans will not happen.
only gone to them because I was getting car repaired by my dealership. Was told about collision damage insurance offered by the company but I had no idea what the cost is. all i remember was that i was told 21.99 which I thought it was the daily rate of the rental. Boy, did i pay big.. ended up being robbed of $900. During the dispute process, I was told they were billing my insurance $35 a day... i got a Carrolla for $22 a day through Thrifty during that month when I didnt have a car. Hertz charged $35 for a Chevy that is way smaller than a Carrolla... Do not rent or if you do, get all your facts.
They forgot to schedule my pickup. Had to call after no one shows up. Also overraged for a gas for the size of the tank. I don't plan on using hertz again. Enterprise has served me just fine in the past.
I also got a bigger car than ordered.
Don't ever rent from them if I didn't have to give one star to write a comment I wouldn't have rented from them in the beginning of march and today got a letter in the mail for a bill for a toll I never went through and they can't provide a picture of me going through it either. Only got a car from them because my car was getting repaired cause I got rear ended.
Hertz is a US Car Rental based in Brockton, Massachusetts. Hertz is located at 1590 Main St, Brockton, MA 02301, USA.
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